Shanon Radford

1959 NE Pacific Street, #RR-215
Box 357115
Seattle, WA 98195-7115

Email: radfords@u.washington.edu

Phone: (206) 598-3458

15+ years working in fast-paced, diverse environments requiring strict attention to detail, compliance with complex regulations, and a high level of discretion.

6 years at UW leading and supporting administrative, academic, and research efforts.
8 years providing excellent support for large, complex litigation.
Specializing in communication, project management, event coordination, writing and editing, staff supervision, training and development, and fundraising.
Familiar with UW policies and procedures in many areas, including compliance, risk management, records management, computing and communications, HR and AHR, purchasing, travel, facility use, capital projects, and publications.
Accomplished collaborator and team player. Also a motivated self-starter willing and able to quickly acquire new knowledge and skills.
Dependable strengths include professionalism, strong communication skills, creative problem-solving, initiative, leadership, and organization.

Communication

Proven ability to interface with personnel at all levels. Comfortable independently interacting with dignitaries, faculty, management, staff, students, alumni, and outside agencies and vendors.

Experienced and educated in communicating with diverse groups. * Skilled at matching communication method to message.
Practiced at identifying communication barriers and making appropriate adjustments in tone, style, and method.
Calm and level-headed in a crisis, yet compassionate to people involved.
Comfortable and experienced addressing large and small groups.

Project Management

PET-CT device placement in annex facility
Radiochemistry lab design o Lab-to-office conversion
Research website content migration o Strategic roadmap for Radiology IT
Radiology research report o Process improvement for subset of Radiology administrative procedures
Expert at leveraging appropriate resources; particularly knowledgeable about UW resources and procedures.

Growing understanding and skill applying formal project management methodologies, including PMBOK, Six Sigma, and the Toyota LEAN Model.
Detail-oriented, but maintain awareness of strategic considerations when managing projects.
Proven ability to generate excitement and support for project completion.

Compliance & Risk Management

Familiar with and have relationships with many UW offices responsible for overseeing various compliance issues, including UW Medicine Compliance, UW Medicine Risk Management, EH&S, Internal Audit, Office of the Ombudsman, AG, IACUC, IRB, Capital Projects, Records Management, UW & UWMC HR and AHR, and ISS.
Highly skilled at understanding complex issues and engaging appropriate experts.
Proven ability to quickly self-educate on complex matters and disseminate information in appropriate, understandable manner.
Able to track and understand subtle distinctions in similar rules, regulations, and laws.
Experience with QI processes, specifically gap analysis and formation of QI committees.
Currently on Risk Management ad hoc team to assist in root-cause analysis of a specific incident.

Human Resource Management

Experience supervising up to 12 employees.
Extensive experience with UW hiring procedures for faculty, professional and classified staff, temporary staff, and student workers.
Practiced at all stages of the hiring process, including writing job descriptions, recruiting personnel, conducting interviews, making hiring recommendations, and on-boarding new employees.
Enthusiastic mentor; resourceful supporter of individual professional development.
Experience with corrective action and termination procedures.
Solid knowledge of UW policies on discrimination, diversity, harassment, and conflict resolution, as well as federal and state employment laws.
Proficient with UW Hires and OPUS.
Extensive experience training and coaching personnel at all levels.

Special Projects Manager	UW DEPT. OF RADIOLOGY	March 2007-Present
Manager of Faculty Support Services	UW DEPT. OF CHEMISTRY	October 2005-October 2006
Assistant to the Chair	UW DEPT. OF CHEMISTRY	January 2002-October 2005
Legal Assistant	FREELANCE	March 1997-March 1998; May 2001-November 2001
Full-Charge Legal Assistant	JEFFERY, FERRING & JENKEL	July 1995-March 1997
Litigation Secretary	OLES, MORRISON & RINKER	November 1992-July 1995
Litigation Secretary	LEE, SMART, COOK, MARTIN & PATTERSON	May 1990- November 1992
Office Assistant	NORTH COST LIFE INSURANCE COMPANY	August 1989-March 1990