Information Systems

Radiology Administrative Services helps with all phases of the information systems lifecycle, from planning and procurement of computing hardware, software and telephones to maintenance and support, systems access and security, and equipment surplus.

Comprehensive Services

• UW Technology
  Overview of services and documentation offered by UW Computing and Communications (C&C).

• Nebula
  Describes C&C's comprehensive fee-for-service computing support program, which provides end-to-end system procurement and support for computing hardware and software.

Computing Policy & Security

• "Knowing the Rules"
  Describes the responsibilities, laws and policies associated with UW computing use. Topics covered include conflict of interest, privacy, computing security, copyright, and e-mail as a public record.

• UW Computing Security
  Preventive tips to ward off viruses, password compromise, intrusion, and spam. Description of incident response approaches should viruses, intrusion, spam, or other security incidents occur.

• HIPAA Policy (HSD)
  Links to detailed information on HIPAA -- including protection of electronic data.

• HIPAA Program Office
  Offers information on UW Compliance-related matters, including protection of electronic patient data.

Software & Hardware Systems

• Software Guide (C&C)
  Listing of software agreements and discounts for UW and employees. Note link to the software index.

• Nebula Software Packages
  Listing of software agreements and discounts for UW and employees. Note link to the software index.

Computing Support

• UW Technology Help Desk
  UW Employees can call or e-mail UW Technology’s student-run Help Desk for technical help. Hours are Monday-Thursday 10 - 8 and Friday 10 - 5. Phone: 206-221-5000.  E-mail: help@u.washington.edu

• Nebula Support
  Describes services available to Nebula subscribers, including managed server space, security services, file backup and restoration, printer and fax services, and hardware and software maintenance.

Systems Access & Training

• UW Administrative Systems
  Provides access forms and online documentation for FIN, HEPPS, PAS, FASTRANS and more. Note: For access to UW systems, please contact Sally Radford.

• UW Computer Training
  Offers online course catalog and registration for a variety of computer courses.

• UW Email
  Help and guidelines on email configuration, virus prevention, password maintenance, spam filtering -- as well as tips on PINE such as autoforwarding and sorting.

Telephones & Mobile Devices

• Telephones & Related Services
  Instructions for ordering telephone equipment or service. Also links to a list of available options for landline phones, cell phones and smart phones/mobile devices. Note: For more information on ordering or changing telephone service, please contact Melanie Paredes.

Policy Documents (PDF)

• Computer and Equipment Purchases from Departmental Funds
• IT Purchasing Policy
• IT Systems Administration