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Information Technology

Information Systems assists with all phases of information systems: planning and procurement of computing hardware, software, and telephones; maintenance and support; systems access and security; and equipment surplus.

Contacting Us

Email - somradit@uw.edu

Fun Prezi on how to get IT help! 

UW -IT Comprehensive Services

  • IT Connect
    Overview of information technology services and documentation offered by UW Information Technology (UW-IT) and others.

  • Nebula
    Describes UW-IT's comprehensive fee-for-service computing support program, which provides end-to-end system procurement and support for computing hardware and software.

Computing Policy & Security

      These policies apply to all UW medicine workfource members and computing systems.

  • "Knowing the Rules"
    Responsibilities, laws and policies for UW computer use: conflict of interest, privacy, security, copyright, and e-mail as a public record.

  • UW Computing Security
    Preventive tips to ward off viruses, password compromise, intrusion, and spam. Description of incident response approaches in case security incidents occur.

  • HIPAA Policy (HSD)
    Links to detailed information on HIPAA -- including protection of electronic data.

When University faculty, students, or staff are traveling out of country with University equipment that is less than 6 months old (as carry-on or checked baggage), be prepared to document the original purchase upon returning to the United States to avoid having to pay duty tax.

The traveler should keep supporting documentation of the equipment purchase with the equipment as it leaves the country, while it is in the foreign country, and most importantly, when the equipment returns to the United States.

Appropriate supporting documentation includes: 

  • The Original Receipt for the purchase of the item (Preferred Support),

  • U.S. Customs and Border Protection (CBP) Form 4457, or

  • A Customs Letter prepared by the department

More information and direct links can be found at:  http://f2.washington.edu/fm/eio/customs

 Please contact the Equipment Inventory Office at eio@uw.edu or 543-4663 with questions.

Software & Hardware Systems

  • Uware Software
    Listing of software agreements and discounts for UW and employees. Note link to the software index.

  • Nebula Software Packages
    Listing of software agreements and discounts for UW and employees. Note link to the software index.

Computing Support

  • Nebula Support
    Describes services available to Nebula subscribers, including managed server space, security services, file backup and restoration, printer and fax services, and hardware and software maintenance.

 

Systems Access & Training

  • UW Administrative Systems
    Provides access forms and online documentation for FIN, HEPPS, PAS, FASTRANS and more. Note: For access to UW systems, please contact Justin Deese.

  • UW Email
    Help and guidelines on email configuration, virus prevention, password maintenance, spam filtering -- as well as tips on PINE such as autoforwarding and sorting.

Telephones & Mobile Devices

  • Telephones & Related Services
    Instructions for ordering telephone equipment or service. Also links to a list of available options for landline phones, cell phones and smart phones/mobile devices. Note: For more information on ordering or changing telephone service, please contact Melanie Paredes.

 Fun Tool Resources

Policy Documents (PDF)

Document Actions