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Information Systems

Information Systems assists with all phases of information systems: planning and procurement of computing hardware, software, and telephones; maintenance and support; systems access and security; and equipment surplus.

Comprehensive Services

  • UW Technology
    Overview of services and documentation offered by UW Computing and Communications (C&C).

  • Nebula
    Describes C&C's comprehensive fee-for-service computing support program, which provides end-to-end system procurement and support for computing hardware and software.

 

Computing Policy & Security

  • "Knowing the Rules"
    Responsibilities, laws and policies for UW computer use: conflict of interest, privacy, security, copyright, and e-mail as a public record.

  • UW Computing Security
    Preventive tips to ward off viruses, password compromise, intrusion, and spam. Description of incident response approaches in case security incidents occur.

  • HIPAA Policy (HSD)
    Links to detailed information on HIPAA -- including protection of electronic data.

  • HIPAA Program Office
    Offers information on UW Compliance-related matters, including protection of electronic patient data.

 

Software & Hardware Systems

  • Software Guide (C&C)
    Listing of software agreements and discounts for UW and employees. Note link to the software index.

  • Nebula Software Packages
    Listing of software agreements and discounts for UW and employees. Note link to the software index.

 

Computing Support

  • UW Technology Help Desk
    UW Employees can call or e-mail UW Technology’s student-run Help Desk for technical help. Hours are Monday-Thursday 10 - 8 and Friday 10 - 5. Phone: 206-221-5000.  E-mail: help@u.washington.edu

  • Nebula Support
    Describes services available to Nebula subscribers, including managed server space, security services, file backup and restoration, printer and fax services, and hardware and software maintenance.

 

Systems Access & Training

  • UW Computer Training
    Offers online course catalog and registration for a variety of computer courses.

  • UW Email
    Help and guidelines on email configuration, virus prevention, password maintenance, spam filtering -- as well as tips on PINE such as autoforwarding and sorting.

 

Telephones & Mobile Devices

  • Telephones & Related Services
    Instructions for ordering telephone equipment or service. Also links to a list of available options for landline phones, cell phones and smart phones/mobile devices. Note: For more information on ordering or changing telephone service, please contact Melanie Paredes.

 

Policy Documents (PDF)

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